Terms of Service

1. Acceptance of Terms

By booking an appointment, using our website (https://cut-n-look-web.vercel.app), interacting with our WhatsApp concierge, or receiving salon services at Cut N Looks Luxury Salon & Spa ("Cut N Looks"), you acknowledge and agree to comply with the terms and policies set forth below.

2. Appointments, Punctuality & Scheduling

To provide undivided attention and artisanal craftsmanship, our salon operates primarily by advance reservations.

• Arrival Time: We request clients to arrive 10 minutes prior to scheduled appointments to enjoy welcome herbal refreshments and complete the 1:1 consultation.
• Late Arrivals: If you arrive more than 15 minutes past your scheduled slot, we will make every effort to accommodate your treatment; however, service duration may be abbreviated to honor subsequent bookings.

3. Cancellation, Rescheduling & No-Show Policy

We understand that schedules change unexpectedly. We ask for your courtesy to notify us as early as possible:

• Standard Appointments: Free cancellation and rescheduling up to 24 hours prior to appointment time.
• Bridal Suites & Full-Day Couture Packages: Require at least 72 hours advance notice for rescheduling without forfeiture of reservation deposits.

4. Health, Sensitivities & Patch Testing

Client safety is our paramount obligation. Clients must notify our master stylists of any known dermatological conditions, allergies, or previous adverse reactions to cosmetic compounds.

For intensive chemical procedures (such as high-lift bleaching or keratin straightening), we reserve the right to recommend an allergy patch test 24–48 hours in advance.

5. Pricing, Currency & Payments

All prices quoted on our website and menus are expressed in Indian Rupees (INR, ₹). Payment is due immediately upon completion of services. We accept Cash, major Credit/Debit Cards, UPI (Google Pay, PhonePe, Paytm), and Net Banking.

6. Contact & Dispute Resolution

Any questions, comments, or dispute inquiries concerning these Terms of Service should be directed to: